Privacy Policy

Welcome to Prime Law Firm (“Prime,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services, visit our website, or interact with us in any way. Please take a moment to familiarize yourself with this policy.

By using our services or visiting our website, you agree to the terms outlined in this privacy policy. If you do not agree with any part of this policy, please do not use our services or access our website.

 

1. Information We Collect

1.1 Identity and Contact Information

We collect personal data that may include your name, address, phone number, date of birth, marital status, passport number, employment history, educational or professional background, tax status, employee number, job title, and other preferences relevant to our services.

1.2 Financial and Payment Data

This category includes your bank account and other financial information necessary for processing payments and fraud prevention, such as credit or debit card numbers and related billing details.

1.3 Business Information

Information provided in the context of contractual or client relationships between you or your organization and Prime or voluntarily shared by you or your organization

1.4 Legal Advice and Client Services Data

Data relevant to legal advice, such as personal information related to disputes, grievances, investigations, arbitrations, or other legal matters we are asked to handle for our clients,

1.5 Profile and Usage Data

This category includes data like your preferences for receiving marketing information, communication preferences, and information on how you use our website(s), including pages viewed, search queries, page response times, and interaction details.

1.6 Technical Data

Information collected during your website visits includes IP addresses, login data, browser type and version, device type, time zone settings, and more.

1.7 Physical Access Data

Details of your visits to our premises for security and access management purposes.

1.8 Sensitive Personal Data

In some cases, we may process sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health information, sexual life and orientation, details of criminal offenses, or genetic and biometric data. These categories of data are processed when necessary to provide legal services or fulfill legal obligations.

 

2. How We Collect Your Data

2.1 When You Use Our Services

We collect your data when you seek legal advice or use our online client services.

2.2 Providing Services to Us

If you provide services to us, we may collect information about your organization or business.

2.3 Legal Advice to Third Parties

When we provide legal advice to third parties and your data is relevant to the matter, we may collect and process it as needed.

2.4 Correspondence with Us

We collect data when you communicate with us via phone, email, or other means. Conversations with our lawyers, consultants, and staff may also result in data collection.

2.5 Website Interactions

When you browse our website or interact with it in any way, we may collect data about your activities, such as page views, searches, response times, and interactions (e.g., clicks, mouse-overs).

2.6 Events and Seminars

If you attend our seminars or events or subscribe to our communications, we may collect your data for event management and communication purposes.

2.7 Information about Others

If you provide information about others (e.g., employees, counterparties, advisers, or suppliers), you must ensure that they understand how their data will be used, and you must have their permission to disclose it to us.

 

3. Use of Your Personal Data

3.1 To Fulfill Contracts

We use your data to fulfill contracts or take steps linked to contracts, such as registering you as a client, providing legal services, processing payments, and managing employment applications.

3.2 Business and Legitimate Interests

We use your data to manage our relationship with you, conduct audits, analyze and improve our services, monitor compliance with policies, manage access to our premises, protect our communications and systems, and more.

3.3 Compliance with Legal Obligations

We use your data to comply with legal obligations, such as maintaining records, conducting compliance checks, and screening for anti-money laundering, financial and credit checks, fraud prevention, trade sanctions, and embargo laws.

3.4 Marketing and Communications

We may use your data to keep you informed about our services, events, and initiatives, as well as to personalize and enhance the quality of our communications with you.

 

4. Sharing Your Personal Data

4.1 With Subsidiaries and Affiliates

We may share your data with our subsidiary undertakings and affiliates to provide you with our services.

4.2 Third-Party Service Providers

We engage third-party service providers to assist us, including barristers, consultants, mediators, experts, translators, and couriers.

4.3 Providing Legal Services

When providing legal services to clients, we may disclose your data to the relevant client and other parties involved in the matter.

4.4 Confidential Feedback

We may share your data on a confidential basis with third parties to collect feedback on our service quality, performance measurement, and service improvement.

4.5 Legal and Regulatory Authorities

In certain situations, we may share your data with courts, law enforcement authorities, regulators, government officials, attorneys, or other parties when necessary for legal claims, alternative dispute resolution processes, or compliance with legal obligations.

4.6 Business Transactions

If we buy or sell a business or asset, your data may be disclosed to prospective sellers or buyers to fulfill the transaction.

 

5. Information Transfers

5.1 International Transfers

Your data may be transferred to Prime offices worldwide, ensuring data protection standards equivalent to those in the European Economic Area.

5.2 Data Protection Safeguards

For international data transfers, we implement safeguards, such as European Commission-approved standard contractual clauses, to protect your data.

 

6. Security of Your Data

We employ security measures to prevent unauthorized access, loss, or alteration of your data. We have procedures in place to address suspected data breaches and will notify you and the relevant authorities when legally required.

 

7. Updating Your Data

Keep us informed of any changes to your personal data, and we’ll ensure it’s accurate and up-to-date. We are not responsible for losses arising from inaccurate or incomplete data provided by you.

 

8. Your rights

8.1 Access

You have the right to request a copy of your data held by us, with exceptions where disclosure would reveal another person’s data or if we’re legally prevented from sharing it.

8.2 Data Accuracy

We aim to maintain accurate data. Please inform us of any data inaccuracies or changes.

8.3 Objecting to Processing

You can object to data processing in certain circumstances. Contact us if you want us to stop using your data.

8.4 Data Portability

Request the transfer of your data to yourself or another data controller in a machine-readable format.

8.5 Erasure

Request the erasure of your data when it’s no longer needed or in other specified circumstances.

8.6 Complaints

If you believe your data protection rights have been violated, you can lodge a complaint with the relevant supervisory authority or seek a remedy through the courts.

 

9. Withdrawing consent

If you provided consent for data collection, processing, and transfer, you can partially or fully withdraw your consent. We’ll respect your choice unless another legal basis applies.

 

10. Retention of Your Data

We retain your data for as long as necessary to fulfill the purposes we collected it for, as well as to satisfy legal, accounting, or reporting requirements.

 

11. Changes to This Policy

We reserve the right to update this policy to reflect changes in our data practices. Please check this page for updates.

 

12. Contact Us

For inquiries or concerns about our privacy practices, please contact our Privacy Team at [Your Email Address] or by mail at:

Prime [Address Line 1] [Address Line 2] [City, State, ZIP Code] [Country]

 

Please replace “[Your Company Name]”, “[Your Email Address]”, and the other placeholders with your company’s specific information. Additionally, ensure that this privacy policy aligns with local laws and regulations in the UAE, and consult legal counsel to ensure compliance.